Platform features

Choose your modules. One source of truth.

Every module below runs off the same employee record, inside the same roles and permissions, writing to the same audit trail. Switch on the ones you need, priced simply per user.

Pillar one

Manage

The record of truth. One register, one set of balances, one payroll extract — and a change request behind every correction, showing what it was, what it became, who asked and who approved.

Manage

Core HR

The central employee directory and the workforce intelligence built on top of it.

In the app: HR › Employee List · Hierarchy

Directory & change control

  • Central directory with add, import and bulk edit, plus headcount, tenure, gender split and joiner metrics
  • Change requests with effective dates — current vs requested values, cancellable before they apply
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  • Dropdown values managed centrally; values already in use are protected from deletion

Structure

  • Org tree by reporting line, with role, department and hierarchy level
  • Interactive Org Explorer: drill through departments, roles, managers, sites and levels in any order
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  • Filter, zoom and export the structure

Workforce reporting

  • Representation by race, gender, disability and occupational level
  • Employment status and type, tenure and age distribution, joiner trends
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  • Attrition split voluntary vs involuntary, with reasons for leaving by department
  • Filter, export or save reports as PDF
Manage

Time & Attendance

The daily register, statutory leave and the roster — one approval chain, one audit trail.

In the app: Workspace › Attendance · Leave  |  WFM › Rostering

Register & requests

  • Personal daily record with billing, payroll and deduction hours
  • Team register with per-day markings, bulk marking and comments
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  • Change requests comparing current against requested markings and hours, with full history
  • Company reporting by marking code, business unit and job title

Return to Work

  • Log the absence, reason and return date against the register
  • Certificate details verified without storing sensitive medical information
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  • Repeated sick-absence rules and required RTW interviews before approval
  • Required working hours set per company or per business unit

Leave

  • Statutory and company leave types with BCEA references and policy text
  • Day-by-day charge breakdown and projected balance shown before approval
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  • Team balances and a month calendar showing overlaps and coverage gaps
  • Carry-over, expiry and cycle rules; opening balances imported by CSV
  • Bradford Factor reporting to support absence-management reviews

Rostering

  • Build the schedule across sites and shifts against required cover
  • See the gaps before the week opens, not after the shift is missed
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  • Swaps and leave route through the same approval chain as attendance
  • Rostered hours feed straight into the register and payroll data
Manage

Payroll Data

Payroll-ready hours calculated from the register, and what they cost — no month-end spreadsheet reconciliation.

In the app: Workspace › Payroll Data

One clean extract

  • Billing hours compared against payroll hours, month by month
  • Overtime split between 1.5× and 2.0× rates, plus public holiday payments
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  • Deduction hours and deduction days per employee

Detail & import

  • Open any month for the employee-level calculation breakdown
  • Monthly bonus import by CSV, checked before it applies
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  • Employees see their own payroll hours and bonus amounts
  • Filter and export the whole extract

Cost reporting

  • Earnings and overtime analysed by site, business unit, department or job title
  • Employees paid, bonus totals and the top-earning site at a glance
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  • Overtime distribution across the organisation

Remuneration

  • An hourly rate per employee, dated — an increase prices from the day it took effect and never re-prices the months before it
  • Pay is the rate × the month's hours, worked out on read — no figure is stored, so nothing can disagree with the register
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  • Cost, pay, bonuses and average rate on one strip, with anyone still missing a rate counted separately
  • Share of cost by department, site or job title, and the spread of rates, in the Remuneration Report
  • Its own permission, granted to nobody on install — seeing attendance is not seeing pay
Manage

Administration

Accounts, roles and workspace settings — access control that maps to how your business actually runs.

In the app: Admin › Users · Roles · App Settings

Users & licences

  • Accounts created for existing employees — set a password or send an invitation link
  • Access requests from the sign-in page matched to employees by email
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  • Status, role and password resets from one screen; every user on a licence
  • See at a glance which employees do not yet have an account

Roles & permissions

  • Roles built from a template or blank, permissioned by platform area
  • View, manage, edit, export and administrative access kept separate
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  • Protected system roles that cannot be edited away
  • Reassign a user's access without touching their employee record

App settings

  • Your logo, business name and brand colours across the platform
  • Colleague contact cards show approved workplace details only — sensitive information is never shown
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  • Optional IP allowlist restricting access to approved networks, with lockout protection

Pillar two

Empower

Capability pushed outward. Assign the session, set the KPI, publish the vacancy, chase the overdue training — run by the manager who owns the outcome, inside the permissions you set.

Empower

Recruitment

Vacancies, applications, interviews and referrals — internal and external, in one pipeline.

In the app: People › Vacancies · Referrals

Vacancies

  • Publish to the whole organisation or target by site, department or job title
  • Generate a public application link and share vacancies externally
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  • Application requirements, cover notes and supporting documents
  • Drafts, history and application volumes per vacancy

Applications & interviews

  • One register across vacancies, with internal vs public-link source tracked
  • Interview rounds configured against pipeline stages, with forms per stage
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  • Outstanding interview write-ups flagged on the same register
  • Funnel reporting from submission through interview, offer and outcome

Referrals

  • A personal referral link and QR code for every employee
  • External candidates referred without needing a login
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  • Promote a referral into a vacancy pipeline with the referrer still credited
  • Hire-rate, top-referrer and participation reporting
Empower

Performance

Structured conversations and measurable results, both written to the employee record.

In the app: Workspace › Performance

Sessions

  • Coaching, one-to-one and PIP sessions from a shared template library
  • Manager completes their section first, then sends it to the employee
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  • Employee and manager acknowledgement — or dispute — tracked on every session
  • Coverage reporting that names who has not had a session yet

KPIs

  • Definitions with unit, target, and higher-or-lower-is-better per measure
  • An amber tolerance around target, so “nearly” reads differently to “missed”
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  • Weekly or monthly results, captured manually or imported in bulk
  • Company-wide or per department; deactivate without losing history

KPI reporting

  • On-target vs off-target results across the organisation
  • Top performers, areas needing attention and capture gaps
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  • Broken down by department, job title, line manager or site, over time
  • Employees see their own results and movement between periods
Empower

Quality

Score an interaction against a published scorecard — and let the person scored read the rules it was scored under.

In the app: Quality › My Quality · Team Quality · Assessor · Reviews · Form Builder · Reporting

Assessments

  • Pass, Fail or N/A on each criterion; the form weights and totals itself
  • N/A takes its weight out of the total available — an inapplicable question never marks anybody down
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  • Critical or standard, and business, compliance or customer — two separate answers, not one label
  • Pass, Coaching or Fail decided by the scorecard's own threshold, not by the software

Scorecards & methodology

  • Build the form, weight the questions, publish it — a published version is frozen, and a change publishes a new one
  • Thirteen documented sections per version: scoring rules, weighting, critical failures, worked examples
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  • An assessment names its version, so a score from March still reads March's rules
  • The methodology opens from every screen a score appears on — nobody is assessed against rules they cannot see

Pushback & review

  • Employees dispute their own assessment, naming the criterion they disagree with
  • The score moves to disputed as it is raised — no report shows a settled figure somebody is contesting
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  • A window on how long there is to raise one: 72 hours by default, set in whole days, or no limit at all
  • A reviewer decides it with a reason the employee reads, and the score returns to completed
  • Coaching recorded against the result, and pointed at the Performance session that followed

Quality reporting

  • Quality score, critical errors, pass rate and coverage, each against the previous period of equal length
  • Coverage is a headline in its own right — 94% across 6% of the floor is a sample, not a score
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  • Drill by month, site, department, manager, employee, channel, assessor or scorecard version
  • Defect drivers ordered by volume, not rate — the criterion actually costing the most points comes first
  • Averages are points-weighted rather than an average of percentages, and voided assessments count nowhere
Empower

Learning & Development

Build the courses, assign the paths, chase the overdue, prove the coverage.

In the app: Learning › Courses · My Learning · Pipeline

Course builder

  • Modules and lessons built from written content, articles, videos, forms and links already on the platform
  • Pass marks, attempt limits, completion deadlines and sequential ordering
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  • Learning paths that enrol learners into every included course
  • Certificates with unique sequential numbers, issued on completion

Learner experience

  • My Learning dashboard: to do, overdue, completed and learning hours
  • A catalogue for self-enrolment where the organisation allows it
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  • Course player with lesson-by-lesson progress
  • Completed history with scores and printable certificates

Pipeline & compliance

  • Every learner's stage: not started, in progress, awaiting assessment, overdue
  • Assign by person, department or role with due dates; adjust, waive, reset or withdraw
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  • Chasing list prioritised by days overdue, with line managers in the loop
  • Coverage measured against the full workforce in scope, including expired completions to recertify
  • Team breakdowns and a positive leaderboard scored per learner, not per team size

Pillar three

Engage

The human layer. Voice, recognition, comms and the difficult conversations all run on the same employee record — which is what keeps them consistent across sites, shifts and the people who never sit at a desk.

Engage

Employee Relations

The difficult conversations, recorded properly the first time.

In the app: HR › Warnings · Grievances

Warnings

  • Warning levels with validity periods; categories and offences aligned to your disciplinary code
  • A CCMA-ready completeness indicator before any warning is finalised
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  • Acknowledgement and expiry tracked; bulk import supported
  • Reporting by level, category, department, line manager — and repeated warnings

Grievances

  • Confidential process with an anonymous option where the organisation allows it
  • Categories with escalation routes, responsible handlers and turnaround targets
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  • Acknowledgement, resolution, appeal and referral timeframes tracked against target
  • Victimisation linked to a case can be reported and monitored
  • Retention periods, linked policies and a customisable confidentiality notice
  • Aggregated reporting that protects individual case confidentiality
Engage

Knowledge & Comms

Company communication that reaches everyone — and proves it did.

In the app: Content › Articles · Media Centre  |  Workspace › Links

Articles

  • Updates, policies and knowledge in folders, with drafts, rich text and PDF attachments
  • Company-wide or targeted by site, department, sub-department or job title
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  • Require acknowledgement on important content — with re-acknowledgement after edits
  • Compliance reporting: who has never acknowledged, and what is still outstanding

Media Centre

  • One gallery for company photos and video, organised into folders with drag-and-drop
  • Publish company-wide or target a specific audience
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  • Reception slideshows for the people who do not live in an inbox
  • Views, unique viewers and engagement trends per folder and media item

Links

  • The tools and resources your team already uses, gathered behind one login
  • Company-wide or targeted by organisational criteria
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  • Descriptions and authorship on every link
Engage

Recognition & Culture

Recognition worth having, anonymous voice, and the milestones that make work human.

In the app: People › Recognition · Reminders  |  HR › Engagement Survey

Recognition

  • Badges and categories you define, with icons and accent colours
  • Moderation before publication — approve, or reject with a reason
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  • Badges stay on the employee record; leaderboards compare departments per head
  • A private manager view flagging who has not been recognised in a while

Reminders

  • Birthdays and work anniversaries surfaced before the day, not after
  • Wishes from colleagues, reviewed before publication, kept on the record
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  • Automated celebration emails, personalised with name tokens

Engagement survey

  • Anonymous, with questions grouped into engagement themes
  • ESAT, overall favourability, and promoters, passives and detractors
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  • Department and manager comparisons only above minimum response thresholds
  • Trends across survey periods; distribution automated on your schedule

And the everyday desk

The small tools that stop the email chains.

The day-to-day work that would otherwise live in inboxes and spreadsheets — plus the REST API for everything you would rather not do by hand at all.

Tasks

  • Assign to individuals, departments or roles with categories, priorities and due dates
  • Progress, blockers and activity timelines on every task
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  • Workload and on-time reporting by employee and department

Tickets

  • Categories route each ticket to the right department automatically
  • Named handlers or whole-department resolution, with optional line-manager notification
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  • Status updates and resolution notes visible to the submitter; resolution-time reporting

Forms

  • Ratings, text and multiple-choice questions; scored quizzes with correct answers and points
  • Open and close dates, multiple submissions, and public & anonymous forms without a login
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  • Audience coverage and a “didn't respond” list for targeted internal forms
  • Question-level reporting that surfaces common answers and knowledge gaps

REST API

  • Documented REST API v1 with bearer-token authentication
  • Build integrations against payroll, reporting and operational systems
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  • Automate the imports and exports you currently do by hand
  • Scoped by the same roles and permissions as the app

Ready when you are

Start with the register.
Switch on the rest when you are ready.

Talk to our team about the modules that matter to you. Your team manages it from day one — video tutorials are already loaded in the Help section, with our support there whenever you need it.

Book a Demo Back to overview